PacketSafari pricing

Pricing for packet investigation.

Start with a verified evaluation. Equip an individual analyst, or deploy PacketSafari Enterprise with dedicated SaaS capacity or inside your own environment.

Compare Fast answer, Fast + verification, and Triage then deep

Compare PacketSafari plans

01Prove the workflow

Free Evaluation

$0one qualified case

Product evaluation

  • Automated RCAone qualified small capture
  • Preliminary → verifiedclearly separated outcomes
  • Exact packet evidencewith a reviewable report
  • Packet Analyzeravailable for the evaluation case
  • Guided uploadwith a verified account
Start free evaluation
02Qualified individual SaaS

PacketSafari Analyst

Contact salesqualified plan

Qualified individual analysts using managed SaaS

  • Automated Agentinvestigations from question to report
  • Preliminary → verifiedprogressive root-cause workflow
  • Analyzer + Deep Investigationhands-on packet analysis
  • Two-PCAP comparisonacross different measurement points
  • Exact packet proofframes, filters, streams, fields, reports
  • Up to 200 MBper capture
  • 50 Agent runs + 20 GBmonthly capacity and storage
  • Managed SaaSindividual analyst workspace
Contact sales about Analyst
03Primary enterprise path

PacketSafari Enterprise

Choose an enterprise deployment model
Customannual contract

Managed enterprise RCA with dedicated capacity

  • Fast production RCApreliminary direction in minutes on qualified cases
  • Verified packet proofindependent verification with exact evidence
  • Up to 10 GBper enterprise capture
  • Multi-capture comparisonmeasurement-point, good-vs-bad, and regression analysis
  • Team investigation workspaceshared captures, cases, reports, and saved analysis
  • Governance + auditroles, policy controls, retention, and audit export
  • Private AI + dedicated capacitycontrolled egress and reserved processing
  • API + CLI automationheadless investigations and workflow integration
Book a discovery call
Customannual contract

Enterprise RCA inside your infrastructure

  • Fast production RCApreliminary direction in minutes on qualified cases
  • Verified packet proofindependent verification with exact evidence
  • Up to 10 GBper enterprise capture
  • Multi-capture comparisonmeasurement-point, good-vs-bad, and regression analysis
  • Team workspace + governanceshared cases, roles, policy controls, and audit export
  • Customer-controlled boundarystorage, identity, private AI, retention, and egress
  • High availability + recoverysoftware architecture and operator runbooks
  • Offline operations + automationversioned updates, rollback, backup/restore, API, and CLI
Book a discovery call

What enterprise teams are buying

Real troubleshooting answers. Not a PCAP-to-AI demo.

PacketSafari is an enterprise investigation platform for teams working under outage and escalation pressure. Validate time to preliminary direction, exact evidence, large-capture capacity, private AI, concurrency, and recovery against your real workloads before production.

01 · Root cause

Direction first. Verification follows.

Strong preliminary evidence candidates are adopted, rebutted, or marked inconclusive. The preliminary result remains a separate persisted milestone.

PreliminaryReset begins after ClientHelloFrames 56–57
Verified finding12 matching failuresFrames 56–92, 174–190
02 · Capacity

Fast answers from the large captures enterprise teams investigate.

Get to the strongest root-cause direction fast, even when the capture is large. Enterprise profiles support captures up to 10 GB and balance preliminary speed, verification depth, concurrency, and infrastructure against your workload.

Capture profile≤ 10 GB
ChunkIndexQuery
EvidenceExact pivots
03 · Control

Your approved AI. Your egress policy.

Enterprise profiles can route bounded evidence to a customer-approved or customer-operated AI endpoint without storing provider secrets in queued jobs.

Packet storage
PacketSafari Core Engine
Approved AI endpoint

Technical and procurement comparison

Everything your review team will ask.

Short status values stay readable. Qualifications remain attached to the capability they constrain.

Compare AI PCAP analysis tools and deployment tradeoffs
Root-cause workflow

Investigation allowance

Free Evaluation
One bounded case
PacketSafari Analyst
50 Agent run units
Enterprise SaaS
Contracted capacity
Enterprise On-Prem
Infrastructure-defined capacity

Investigation question to report

Free Evaluation
Included
PacketSafari Analyst
Included
Enterprise SaaS
Included
Enterprise On-Prem
Included

Fast answers for urgent production failures

Get packet-grounded preliminary direction quickly when an outage, failed release, regression, or customer escalation cannot wait for a full deep investigation.

Free Evaluation
Not included
PacketSafari Analyst
Not included
Enterprise SaaS
Included
Enterprise On-Prem
Included

Fast + verification workflow

A preliminary result and later independent verification remain separate milestones in one investigation.

Free Evaluation
Evaluation case
PacketSafari Analyst
Included
Enterprise SaaS
Included
Enterprise On-Prem
Included

Triage then deep workflow

Free Evaluation
Evaluation case
PacketSafari Analyst
Included
Enterprise SaaS
Included
Enterprise On-Prem
Included

Two-PCAP comparison

Compare different measurement points or good-vs-bad captures across timing, flows, protocols, and exact packet evidence.

Free Evaluation
Not included
PacketSafari Analyst
Included
Enterprise SaaS
Included
Enterprise On-Prem
Included

Operator-ready next action

Free Evaluation
Included
PacketSafari Analyst
Included
Enterprise SaaS
Included
Enterprise On-Prem
Included
Preliminary and verification lifecycle

Labelled preliminary direction

Free Evaluation
One case
PacketSafari Analyst
Standard
Enterprise SaaS
Standard
Enterprise On-Prem
Standard

Independent verification

Free Evaluation
Bounded
PacketSafari Analyst
Included
Enterprise SaaS
Included
Enterprise On-Prem
Included

Candidate adjudication

Strong candidates are adopted, rebutted, contradicted, or marked inconclusive.

Free Evaluation
Included
PacketSafari Analyst
Included
Enterprise SaaS
Included
Enterprise On-Prem
Included

Preliminary and verification email milestones

Email delivery remains subject to entitlement, consent, and deployment mail configuration.

Free Evaluation
Where configured
PacketSafari Analyst
Where configured
Enterprise SaaS
Policy configured
Enterprise On-Prem
Deployment configured
Packet evidence and reports

Frames, filters, streams, timestamps, fields

Free Evaluation
Included
PacketSafari Analyst
Included
Enterprise SaaS
Included
Enterprise On-Prem
Included

Persisted investigation report

Free Evaluation
One report
PacketSafari Analyst
Included
Enterprise SaaS
Included
Enterprise On-Prem
Included

Uncertainty and ruled-out alternatives

Free Evaluation
Included
PacketSafari Analyst
Included
Enterprise SaaS
Included
Enterprise On-Prem
Included
Upload and safe-open behavior

Chunked and resumable intake

Free Evaluation
Evaluation path
PacketSafari Analyst
Standard
Enterprise SaaS
Deployment profile
Enterprise On-Prem
Deployment profile

Durable admission and safe-open readiness

Free Evaluation
Bounded
PacketSafari Analyst
Standard
Enterprise SaaS
Validated
Enterprise On-Prem
Validated

Failure-aware admission rejection

Free Evaluation
Standard
PacketSafari Analyst
Standard
Enterprise SaaS
Contracted profile
Enterprise On-Prem
Customer operations
Capture-size limits

Maximum accepted capture

The 10 GB profile defines maximum accepted capture size—not a universal RCA-time guarantee. Preliminary and verification times depend on packet count, protocol mix, capture structure, investigation question, concurrency, storage, and infrastructure.

Free Evaluation
Qualified small capture
PacketSafari Analyst
Up to 200 MB
Enterprise SaaS
Up to 10 GB profile
Enterprise On-Prem
Up to 10 GB profile

Specialized higher profile

Free Evaluation
Not included
PacketSafari Analyst
Not included
Enterprise SaaS
Evaluated separately
Enterprise On-Prem
Evaluated separately
Indexing and large-capture processing

Deferred indexing and cached artifacts

Free Evaluation
Bounded
PacketSafari Analyst
Standard
Enterprise SaaS
Profile-sized
Enterprise On-Prem
Profile-sized

Bounded evidence queries

Free Evaluation
Included
PacketSafari Analyst
Included
Enterprise SaaS
Included
Enterprise On-Prem
Included

On-demand frame and stream inspection

Free Evaluation
Included
PacketSafari Analyst
Included
Enterprise SaaS
Included
Enterprise On-Prem
Included
Memory and concurrency controls

Processing memory envelope

Free Evaluation
Evaluation allowance
PacketSafari Analyst
Shared
Enterprise SaaS
Validated and contracted
Enterprise On-Prem
Reference infrastructure

Concurrent large-capture jobs

Free Evaluation
Not included
PacketSafari Analyst
Shared queue
Enterprise SaaS
Reserved and contracted
Enterprise On-Prem
Infrastructure defined

Capacity isolation

Free Evaluation
Not included
PacketSafari Analyst
Shared
Enterprise SaaS
Dedicated profile
Enterprise On-Prem
Customer controlled
Agent and model capacity

Agent investigation

Free Evaluation
One bounded case
PacketSafari Analyst
50 run units/month
Enterprise SaaS
Contracted
Enterprise On-Prem
Infrastructure defined

Approved model routing

Free Evaluation
Hosted route
PacketSafari Analyst
Hosted route
Enterprise SaaS
Customer-approved route
Enterprise On-Prem
Customer-operated endpoint

Model compatibility testing

Free Evaluation
Standard route
PacketSafari Analyst
Standard route
Enterprise SaaS
Included in deployment
Enterprise On-Prem
Included in deployment
Analyzer and protocol coverage

PacketSafari Core Engine

Free Evaluation
Included
PacketSafari Analyst
Included
Enterprise SaaS
Included
Enterprise On-Prem
Included

Protocol and connection analysis

Free Evaluation
Core
PacketSafari Analyst
Standard
Enterprise SaaS
Enterprise profile
Enterprise On-Prem
Enterprise profile

Protocol/OEM integration

Free Evaluation
Not included
PacketSafari Analyst
Not included
Enterprise SaaS
Available
Enterprise On-Prem
Available
Security investigation

Security findings and IOC pivots

Free Evaluation
Bounded
PacketSafari Analyst
Included
Enterprise SaaS
Included
Enterprise On-Prem
Included

Signature and ATT&CK context

Free Evaluation
Preview
PacketSafari Analyst
Standard
Enterprise SaaS
Enterprise profile
Enterprise On-Prem
Enterprise profile
Anonymization

Public anoncap workflow

Free Evaluation
Available
PacketSafari Analyst
Available
Enterprise SaaS
Available
Enterprise On-Prem
Available

Private PacketSafari anonymization profile

Free Evaluation
Not included
PacketSafari Analyst
Not included
Enterprise SaaS
Deployment configured
Enterprise On-Prem
Deployment configured

Telecom and enterprise identifiers

Free Evaluation
Public baseline
PacketSafari Analyst
Public baseline
Enterprise SaaS
Expanded profile
Enterprise On-Prem
Expanded profile
Storage and retention

Included storage

Free Evaluation
One evaluation case
PacketSafari Analyst
20 GB
Enterprise SaaS
Contracted
Enterprise On-Prem
Customer managed

Retention policy

Free Evaluation
Evaluation policy
PacketSafari Analyst
Service managed
Enterprise SaaS
Contracted
Enterprise On-Prem
Customer managed

Packet storage boundary

Free Evaluation
PacketSafari managed
PacketSafari Analyst
PacketSafari managed
Enterprise SaaS
Isolated managed environment
Enterprise On-Prem
Customer controlled
Collaboration and governance

Named users and roles

Free Evaluation
One user
PacketSafari Analyst
One user
Enterprise SaaS
Organization controls
Enterprise On-Prem
Organization controls

Shared investigation workspace

Organization-visible captures, cases, tags, saved filters, investigations, chats, and reports stay in one governed workspace.

Free Evaluation
One case
PacketSafari Analyst
Personal workspace
Enterprise SaaS
Included
Enterprise On-Prem
Included

Role-based organization access

Free Evaluation
Not included
PacketSafari Analyst
Not included
Enterprise SaaS
Owner / admin / member
Enterprise On-Prem
Owner / admin / member

Governed retention and legal hold

Free Evaluation
Evaluation policy
PacketSafari Analyst
Service managed
Enterprise SaaS
Organization policy
Enterprise On-Prem
Organization policy

Audit trail and CSV export

Free Evaluation
Standard events
PacketSafari Analyst
Standard events
Enterprise SaaS
Included
Enterprise On-Prem
Included

Controlled capture sharing and download

Free Evaluation
Evaluation policy
PacketSafari Analyst
Standard
Enterprise SaaS
Organization policy
Enterprise On-Prem
Organization policy
Identity

Account identity

Free Evaluation
Verified email
PacketSafari Analyst
Standard SaaS
Enterprise SaaS
Enterprise organization
Enterprise On-Prem
Customer identity boundary

SAML / OIDC / SCIM

Free Evaluation
Not included
PacketSafari Analyst
Not included
Enterprise SaaS
Deployment configured
Enterprise On-Prem
Deployment configured

MFA and session policy

Free Evaluation
Standard
PacketSafari Analyst
Standard
Enterprise SaaS
Organization policy
Enterprise On-Prem
Organization policy
Private AI and egress

Private AI endpoint

Free Evaluation
Not included
PacketSafari Analyst
Not included
Enterprise SaaS
Customer-approved route
Enterprise On-Prem
Customer-operated endpoint

Explicit egress policy

Free Evaluation
Hosted policy
PacketSafari Analyst
Hosted policy
Enterprise SaaS
Deployment configured
Enterprise On-Prem
Customer controlled

Provider secrets in queued jobs

Free Evaluation
Not stored
PacketSafari Analyst
Not stored
Enterprise SaaS
Not stored
Enterprise On-Prem
Not stored
Availability, backup, RTO, and RPO

Availability profile

Free Evaluation
No commitment
PacketSafari Analyst
Managed; no numeric SLA
Enterprise SaaS
Scoped and acceptance-tested
Enterprise On-Prem
Shared responsibility

Backup and restore

Free Evaluation
Service managed
PacketSafari Analyst
Service managed
Enterprise SaaS
Contracted after testing
Enterprise On-Prem
Customer managed

RTO / RPO

Free Evaluation
No commitment
PacketSafari Analyst
No public commitment
Enterprise SaaS
Contracted after testing
Enterprise On-Prem
Shared responsibility
Deployment responsibilities

Application operations

Free Evaluation
PacketSafari
PacketSafari Analyst
PacketSafari
Enterprise SaaS
PacketSafari
Enterprise On-Prem
Shared responsibility

Infrastructure redundancy

Free Evaluation
Service managed
PacketSafari Analyst
Service managed
Enterprise SaaS
PacketSafari managed profile
Enterprise On-Prem
Customer controlled

Storage, identity, AI, and egress

Free Evaluation
Service boundary
PacketSafari Analyst
Service boundary
Enterprise SaaS
Contracted boundary
Enterprise On-Prem
Customer boundary
Automation and integration

Headless Agent API

Start investigations and consume structured or report output without driving the browser.

Free Evaluation
Not included
PacketSafari Analyst
Included
Enterprise SaaS
Included
Enterprise On-Prem
Included

PacketSafari CLI

Upload captures, launch analysis, and return SSE, NDJSON, JSON, or Markdown output.

Free Evaluation
Not included
PacketSafari Analyst
Included
Enterprise SaaS
Included
Enterprise On-Prem
Included

Service accounts and scoped ingestion keys

Free Evaluation
Not included
PacketSafari Analyst
Not included
Enterprise SaaS
Included
Enterprise On-Prem
Included

OEM and protocol integration

Free Evaluation
Not included
PacketSafari Analyst
Not included
Enterprise SaaS
Available
Enterprise On-Prem
Available
Release and operational lifecycle

Application and security updates

Free Evaluation
Service managed
PacketSafari Analyst
Service managed
Enterprise SaaS
Service managed
Enterprise On-Prem
Versioned release channel

Connected or offline delivery

On-premises releases can be delivered through a connected registry or a local offline bundle.

Free Evaluation
Service managed
PacketSafari Analyst
Service managed
Enterprise SaaS
Service managed
Enterprise On-Prem
Included

Upgrade and rollback workflow

Free Evaluation
Service managed
PacketSafari Analyst
Service managed
Enterprise SaaS
Service managed
Enterprise On-Prem
Operator CLI and runbooks

Backup and restore operations

Free Evaluation
Service managed
PacketSafari Analyst
Service managed
Enterprise SaaS
Managed profile
Enterprise On-Prem
Customer operated with PacketSafari runbooks
Support, validation, and OEM integration

Support path

Free Evaluation
Evaluation support
PacketSafari Analyst
Standard support
Enterprise SaaS
Enterprise support
Enterprise On-Prem
Enterprise support

Customer-capture acceptance testing

Free Evaluation
Not included
PacketSafari Analyst
Not included
Enterprise SaaS
Required
Enterprise On-Prem
Required

Recovery and failover testing

Free Evaluation
Not included
PacketSafari Analyst
Not included
Enterprise SaaS
Required for commitment
Enterprise On-Prem
Shared acceptance test

OEM and protocol integration

Free Evaluation
Not included
PacketSafari Analyst
Not included
Enterprise SaaS
Available
Enterprise On-Prem
Available
10 GB enterprise profile

Enterprise SaaS and Enterprise On-Prem are not limited by the 200 MB individual Analyst plan. Upload, processing, indexing, memory, concurrency, and storage are sized and validated for representative captures up to 10 GB.

The 10 GB profile defines maximum accepted capture size—not a universal RCA-time guarantee. Preliminary and verification times depend on packet count, protocol mix, capture structure, investigation question, concurrency, storage, and infrastructure.

Use your captures, questions, and boundary

Define the profile before the contract.

We measure upload, safe-open, preliminary evidence, indexing, verification, memory, concurrency, interruption, recovery, and storage behavior separately.

Book a discovery call